1. Dashboard
The landing page after login. Provides a quick overview of platform activity, such as active users, training completions, pending requests, and system notifications. Ideal for at-a-glance monitoring and shortcuts.
2. Content
This is the core content management hub where admins can build and organize the materials used across the platform — from product profiles to courses, training packages, documents, and feedback forms. Everything users interact with starts here.
Products
Products
Create and manage digital product profiles that serve as central hubs for training, documentation, and customer interaction.
Menu Location: /admin/content/products
Training Packages
Training Packages
Similar to products, bundle together multiple pieces of content — such as courses and documents — to create structured learning paths.
Menu Location: /admin/content/training-package
Courses
Courses
Build modular, interactive courses using lessons, quizzes, and media. Often tied to certifications or product onboarding.
Menu Location: /admin/content/courses
Documents
Documents
Store and organize important PDFs, guides, and manuals that can be attached to products, courses, or support.
Menu Location: /admin/content/documents
Forms
Forms
Design custom forms to collect structured data from users — often used for feedback, onboarding, or assessments.
Menu Location: /admin/content/fbform
3. Accounts
Used to manage your internal organization (teams, roles, and permissions), external customer accounts, market segments, and user identities. This is where user access and account structure is controlled.
Internal organization
Internal organization
Define the structure of your internal teams and how they interact with products and content. Used for role-based access.
Menu Location: /admin/accounts/internal
Tab | Description | Location |
Groups | Create and manage user groups for easier permissions and communication targeting. | /admin/accounts/internal |
Products | Assign products to specific internal teams for ownership and content management. | /admin/accounts/internal |
User | See which users are assigned to what internal roles, and manage their access or scope. | /admin/accounts/internal |
Markets
Markets
Segment your deployment by geography, verticals, or business units. Useful for tailoring training and support by market.
Menu Location: /admin/markets
Tab | Description | Location |
Details | Edit core metadata such as market name, region, and settings that affect visibility or activation status. |
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Administrators | Assign users who have elevated permissions to manage this market’s settings, users, and content. |
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Products | Allocate specific products to the market. Helps with regionalized training and documentation. |
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Groups | Manage which user groups are active or relevant in this market. |
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Users | List and manage individual users associated with this market. |
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Customers
Customers
Manage customer organizations, including their users, assigned products, and training data.
Menu Location: /admin/customers
Tab | Description | Location |
Details | View or edit basic information about the customer, including name, location, and associated metadata. |
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Administrators | Assign platform users who have permissions to manage this customer’s account and user base. |
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Products | Assign specific products that this customer has access to, enabling content tailoring. |
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Groups | Create and manage user groups within the customer organization, allowing for segmented access and reporting. |
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Users | List and manage all users belonging to the customer’s organization — including roles and onboarding status. |
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Live Trainings | List all previously created live training events for this customer and click "+ add new training" to navigate quickly to the live training event. |
Users
Users
Central hub for managing all registered users — across internal and customer accounts.
Menu Location: /admin/users
All users
All users
Browse, filter, and manage every user account in the system.
Tab | Description | Location |
Details | View and edit the user’s personal info (name, email, role, status), and any related metadata like language or organization. |
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Groups | See which groups this user belongs to, and adjust group membership for role-based access or communication. |
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Products | Manage which product content the user can access — including course visibility and documentation. |
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Training progress | Monitor how far the user has come in assigned courses and content, including lesson completion data. |
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Certificates | View all certificates the user has earned through completed training or live sessions. |
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Activity | Review the user's system activity, such as logins, clicks, completions, and key interactions. |
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Registration requests
Registration requests
Approve or reject pending registration requests from new users.
4. Engagement
This section focuses on interaction and learning outcomes. Schedule live training, issue certificates, send out surveys, and track how users are progressing through learning content. Ideal for engagement tracking and outcome measurement.
Live Trainings
Live Trainings
Schedule and run virtual or in-person training sessions. Allows invitations, tracking, and certification issuance.
Menu Location: /admin/engagement/scheduledtrainings
Live Trainings
Live Trainings
Setup and invite users to on-site training events, mark their completion and issue certificates for attendance.
Menu Location: /admin/engagement/scheduledtrainings
Issued Training Certificates
Issued Training Certificates
View a full table of issued any certificates from live trainings.
Menu Location: /admin/engagement/scheduledtrainingscertificates
Surveys
Surveys
Design and send surveys to measure training effectiveness, satisfaction, or customer insights.
Menu Location: /admin/engagement/surveys
Progress & Certificates
Progress & Certificates
Monitor user progress through content and track certificates earned over time.
Menu Location: /admin/engagement/trainingprogress
Received feedback
Received feedback
View feedback submitted by users — typically tied to forms or training sessions.
Menu Location: /admin/engagement/feedbackrecieved
5. Community Boards
A collaborative space for discussions, announcements, and user-led knowledge sharing. Think of it like internal or external forums.
Menu Location: /admin/engagement/commboards
6. Support issues
Provides a support ticketing system for customers or users to raise issues. Admins can manage, respond to, and resolve queries related to training, content, or platform usage.
Menu Location: /admin/tickets
7. Sales
Intended for CRM-like functions or sales analytics tied to platform usage. Involves tracking customer activation or commercial engagement.
Menu Location: /admin/sales
8. Audit logs
Offers a detailed history of all user and system actions. Useful for compliance, internal audits, and tracking changes or data interactions across the platform.
Menu Location: /admin/audit
9. General settings
Contains all the high-level settings related to branding, certificates, legal terms, support details, and connected services like cloud storage or APIs. Think of this as the configuration center for the user-facing experience.
Menu Location: /admin/owner
General
General
Adjust basic platform settings like language, company name, and platform title.
Support
Support
Define your support contact details and escalation paths shown to users.
Certificates
Certificates
Customize the visual layout and metadata shown on issued certificates.
Theme
Theme
Adjust the visual look and feel — including logos, colors, and UI elements.
Cloud Storage
Cloud Storage
Integrate with external file storage systems like AWS S3, GDrive, or Azure Blob.
API Keys
API Keys
Generate and manage secure API keys for external integrations (admin only).
Terms and Conditions
Terms and Conditions
Upload or edit the terms users must agree to on sign-up or login.
About
About
Shows version info, legal data, and system identity details for the platform.
10. Help
Gives access to help documentation, API references, and release notes. It's the go-to section for troubleshooting, technical integrations, and staying up to date with platform changes.
Help Document
Help Document
Edit and control what’s visible in the Help center for users.
Menu Location: /admin/help
API
API
Review logs of app-level events, useful for troubleshooting.
Menu Location: /admin/apidoc
Release Notes
Release Notes
Manage and monitor tasks like scheduled syncs, cleanups, and imports.
Menu Location: /admin/releasenotes