Rekonnect allows owners, market admins and customer admins, to track user's training progress and assign certificates upon completion. For self-paced courses, learning activity is recorded and visible to both you and other administrators (market and customer).
Tracking Progress
All training progress is automatically tracked for any self-study training started by users. Under "progress & certificates" you can see:
A progress bar or percentage for each course
Labels such as “In Progress”, “Completed”, or “Not Started”
Status updates on modules, quizzes, and materials viewed
Assigning Certificates
Once a training is complete, you users can receive an official certificate of completion. Certificates can be manually assigned by an administrator, or with the correct settings automatically assigned on completion of a course.
Manual Certificates
An administrator (Owner/market/Customer) can see progress and completion of self-study courses under "engagement" and submenu item "progress & certificates".
Having filtered the right customer/user group and under the tab "product certificates" it is easy to select users with a checkbox in the list, and navigate to the hamburger-menu to select "issue certificates"
Automatic Certificates
Automated certification can be activated on the user-group level, or on the product-user.
For User-group level, navigate to the group (under a customer) and in the product tab toggle, automatic certificate generation.
For product-user level, navigate to a specific user, click on their name to edit their profile and then to the products tab. From here you can toggle-on automatic certificates for that user.
When automatic certificates are toggled-on, options for that automation become available, including expiry date and more.
Live-Training Certificates
For in-person training the steps for assigning certificates are different and not automated. This is because live-trainings are dependent on an administrator to set up, add participants and then to confirm attendance.
The final step in the live-training workflow is completion and assigning certificates, and requires an administrator to confirm participants have been in attendance, mark them as "complete" and then issue certificates.
📌 The variables that make up a live-training event are subject to change at short notice and do not lend themselves to automation, for example participants (can change with users late cancellation or similar), or training contents (modules could be added or removed at short notice).