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2.1 About Products

Common problem solving knowledge about creating and editing products in Rekonnect

Updated over 7 months ago

In Rekonnect, Products represent the core learning and information units that MedTech companies deliver to their users. Each Product bundles together training content, documents, and multimedia resources into a structured offering, supporting education for customers, distributors, and internal teams. Products are governed by version control, lifecycle workflows, and user-specific access rights, ensuring that the right content reaches the right audiences at the right time — whether as self-study courses, teacher-led sessions, or document libraries.


Products

A Product (or Training Package) is a complete training and documentation unit, containing descriptions, training courses, and linked documents. It is the primary way MedTech companies organize and distribute learning materials and product information within Rekonnect.


Types content linked to a product:

Products can be linked to:

  • Course-based trainings (self-study or teacher-led)

  • Linked documents (editable Word files, presented to users as PDFs)

  • Multimedia materials like videos, images, and presentations


Managing Products and Trainings separately:

In Rekonnect, Products and their associated Trainings are treated together. Products serve as containers that link Trainings and Documents into a cohesive learning experience.


Version control work on Products:

Products are version-controlled. Only one version can be Published at a time; when a new version is approved and published, the previous one is automatically archived to maintain clarity and regulatory compliance.


Supported training formats:

Rekonnect supports:

  • Self-Study Training: Users progress independently with automatic progress tracking.

  • Teacher-Led Training: Scheduled sessions where participants are selected in advance, and completion is marked manually after the session.


Tracking user progress:

A: Yes. For Self-Study Trainings, user progress is automatically tracked (e.g., percentage completed, last page visited). For Teacher-Led Trainings, trainers manually mark course completions after the session.


Assigning Products to Users:

Products are assigned to Internal Organizations, Customers, or User Groups. Administrators can control exactly which users have access to specific Products and Trainings.

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